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Frequently Asked Questions

Answers to common questions about our detox programs, admissions, and what to expect.

Common Questions About Detox

Click on any question below to see the answer. If you have additional questions, don’t hesitate to call us.

Does Sunrise Detox accept my insurance?
Sunrise Detox Cherry Hill accepts most major insurance plans, including Aetna, BlueCross BlueShield, Cigna, United Healthcare, and many others. Our admissions team will verify your insurance coverage and explain your benefits before admission so there are no surprises. Call us at (856) 276-0873 for a free, confidential insurance verification.
The admission process begins with a phone call to our admissions team. We’ll verify your insurance, discuss your situation, and schedule your arrival. When you arrive at our facility, our medical team will conduct a thorough assessment including your medical history, substance use history, and current health status. From there, we’ll create a personalized detox plan tailored to your needs.
We recommend bringing comfortable clothing, personal hygiene items (no aerosol products), any current prescription medications in their original containers, your insurance card, and a valid photo ID. Leave valuables, large amounts of cash, and electronics at home. Our staff will provide a complete list of approved and prohibited items during the admissions process.
The duration of detox varies depending on the substance, the severity of the addiction, and individual health factors. Most patients complete detox within 3 to 7 days. Alcohol detox typically takes 5 to 7 days, while opioid detox may take 5 to 10 days. Our medical team will provide a more accurate timeline based on your individual assessment.
Our medical team uses FDA-approved medications to manage withdrawal symptoms and reduce discomfort. The specific medications depend on the substance being detoxed and your individual medical needs. Common medications may include those that reduce cravings, manage anxiety, prevent seizures, and address other withdrawal symptoms. All medications are administered under close medical supervision.
Yes, we encourage family involvement in the recovery process. Visiting hours and policies may vary, and our staff can provide specific details during the admissions process. We also offer family therapy sessions to help address the impact of addiction on family relationships and to build a stronger support system for continued recovery.
Detox is the critical first step in recovery, but it is not a complete treatment on its own. Before discharge, our team works with you to develop a comprehensive aftercare plan. This may include referrals to residential treatment programs, intensive outpatient programs, counseling services, and support groups. We can connect you with our partner facilities including Evolve Recovery Center, AffinityOne, and The Counseling Center.
While withdrawal can be uncomfortable, our medically directed approach is specifically designed to minimize pain and discomfort. Our 24/7 nursing staff continuously monitors your condition and adjusts medications as needed to keep you as comfortable as possible. Many patients report that medical detox is far more manageable than they expected.
Yes, many individuals struggling with addiction also have co-occurring mental health conditions such as depression, anxiety, or PTSD. Our psychiatric staff assesses each patient for co-occurring disorders and incorporates appropriate mental health treatment into the detox plan. This integrated approach addresses both conditions simultaneously for better outcomes.
Sunrise Detox Cherry Hill provides medically directed detoxification for alcohol, opioids (including heroin and prescription painkillers), benzodiazepines, stimulants (such as cocaine and methamphetamine), and other addictive substances. Our medical team has extensive experience managing withdrawal from all major substance categories.
Absolutely. All of our services are completely confidential and comply with HIPAA regulations and 42 CFR Part 2, which provides additional privacy protections for substance use disorder treatment records. Your information will never be shared without your explicit written consent.
Our facility features semi-private rooms with private bathrooms, comfortable community rooms, and a welcoming dining area. We provide chef-prepared meals three times a day plus snacks. The environment is designed to feel like home, with modern amenities and a clean, calming atmosphere that supports the healing process.
Sunrise Detox is a voluntary program. While we strongly encourage patients to complete the full detox process for their safety and best outcomes, you have the right to leave at any time. However, our staff will discuss the medical risks of leaving before detox is complete and may ask you to sign a form acknowledging those risks.
Yes, in addition to medical detox services, we offer group therapy sessions, individual counseling, and 12-step meetings during your stay. These therapeutic services begin to address the psychological aspects of addiction and help prepare you for continued treatment after detox.
We understand that not everyone has insurance coverage. Our admissions team can discuss self-pay options and work with you to explore financial assistance possibilities. We believe that financial barriers should not prevent anyone from getting the help they need. Call us at (856) 276-0873 to discuss your options.

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Our admissions team is available 24 hours a day, 7 days a week to answer any questions you may have about our detox programs, insurance coverage, or the admissions process. Every call is free and completely confidential.
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